After-hours calls answered correctly
AI handles non-urgent inquiries, books next-day appointments, and routes real emergencies (bleeding, breathing trouble, ingestion) straight to your on-call line.
AI for Veterinary
Pet parents calling at 10pm shouldn't get voicemail.
An AI receptionist and SMS bot for veterinary clinics. Books appointments, sends reminders, handles after-hours intake, and routes real emergencies straight to your on-call vet.
Veterinarian examining a dog on a clinic table
The problem
Vet clinics get the most calls when they're closed.
Pet emergencies don't wait for 9-to-5. Worried owners call after hours and either get voicemail or pay for a 24/7 answering service that doesn't really know your clinic. AI knows your clinic — and never sleeps.
What you get
Three jobs the AI does for you, every day.
Routine bookings without the front desk
Annual exams, vaccinations, dental cleanings — pet parents book by phone or text without waiting on hold.
Reminder sequences that bring pets in
Vaccine due dates, post-op check-ins, dental month promotions — automated by SMS, customized to each pet.
In practice
What it looks like in your day.
Late-night call: 'My dog ate something'
AI identifies the urgency, captures pet info and what was ingested, transfers to your emergency line with full context.
Annual checkup booking by text
Owner texts at 11pm. AI checks the schedule, books a Saturday morning slot, sends a reminder 24 hours out.
Post-surgery follow-up
Two days after surgery, AI texts to check in. If the owner reports concerns, it books a follow-up; if not, it logs the response in the chart.
Common questions
Veterinary owners ask us this.
Will it know how to triage emergencies?+
Yes. We train it on common veterinary emergencies (poisoning, bloat, trauma, breathing issues) and it transfers immediately with full context.
Can it integrate with our practice management software?+
We integrate with Cornerstone, AVImark, ezyVet, and others. Appointments and reminders flow into your existing system.
Does it handle multi-pet households?+
Yes. AI tracks multiple pets per household and books for the right one based on context.
Will it sound friendly enough for worried pet parents?+
We tune the tone specifically — warm, calm, never robotic. We test it before launch and tune monthly based on real calls.
All services
See the full Teng Media stack — receptionist, text bot, websites, automation.
Ready when you are
Ready to put AI to work in your business?
Book a 15-minute call. We’ll map exactly how AI and automation would slot into your business, where the hours and revenue come from, and what it would cost. No pitch deck, no pressure.