Service booked without pulling a tech off the floor
AI takes the year/make/model, the issue, the customer's preferred time, and books the slot directly into your shop calendar.
AI for Auto
Book more service appointments. Cut no-shows in half.
An AI receptionist and SMS bot for auto repair shops, detailers, and mobile mechanics. Books service, sends reminders, and follows up on quotes — without anyone in the office.
Mechanic working under the hood of a vehicle
The problem
Customers calling about an oil change shouldn't tie up your bay.
Every minute a tech spends on the phone is a minute they're not turning wrenches. Meanwhile, no-shows cost you a full bay slot and reminders fall through the cracks.
What you get
Three jobs the AI does for you, every day.
Multi-step appointment reminders
SMS reminders 48 hours, 24 hours, and 1 hour before. Cuts no-shows by ~50% in most shops.
Quote and inspection follow-ups
Inspection found extra work? AI texts the customer the recommendation, books the return visit if they say yes.
In practice
What it looks like in your day.
Caller wants brake pads quoted
AI takes the vehicle info, gives a price range from your standard menu, books the inspection.
Customer ghosted on a recommended repair
AI sends a follow-up text with a quick quote summary. Captures the booking 30-40% of the time.
Detail booking inquiry on Sunday
AI books the Monday morning slot, takes deposit if you require one, and texts the customer the address.
Common questions
Auto owners ask us this.
Can it look up VINs or vehicle history?+
Yes — if you use Mitchell, ALLDATA, or Shop-Ware, we plug in. AI can pull up history before the customer arrives.
Will it handle warranty and pricing questions?+
We train it on your menu pricing, warranty policies, and common questions. For specific quotes it tells the customer you'll confirm before any work starts.
What about parts ordering or technical questions?+
Those go straight to you. AI handles intake, scheduling, and follow-up — your techs handle the work.
Does this work for mobile mechanics?+
Yes. AI takes the address, books the on-site time, and texts the customer when you're 30 minutes out.
All services
See the full Teng Media stack — receptionist, text bot, websites, automation.
Ready when you are
Ready to put AI to work in your business?
Book a 15-minute call. We’ll map exactly how AI and automation would slot into your business, where the hours and revenue come from, and what it would cost. No pitch deck, no pressure.