New patient intake, hands-free
AI collects name, DOB, insurance, reason for visit, and books the appointment — usually faster than your front desk could.
AI for Dental & Medical
Patients booked. Front desk freed up.
An AI receptionist and SMS bot for dental practices, medical clinics, and chiropractic offices. Handles new patient intake, books appointments, and sends reminders that cut no-shows in half.
Dental hygienist examining a patient in a modern clinic
The problem
Your front desk can't pick up every call.
While they're checking in patients, the phone rings. While they're filing insurance, the phone rings. New patients who can't get through call the clinic down the street. Every missed call is a patient lost.
What you get
Three jobs the AI does for you, every day.
Reminder sequences that cut no-shows
Multi-step SMS reminders (48h, 24h, day-of) plus easy reschedule by text. Most clinics see no-show rates drop 40-60%.
After-hours bookings without paying overtime
Most patients try to book between 6pm and 10pm. AI handles those calls and texts so you don't lose them to clinics that are open later.
In practice
What it looks like in your day.
New patient calls Sunday at 9pm
AI collects intake info, gives a Monday afternoon slot, texts a confirmation with the new-patient form link.
Returning patient asks 'is my cleaning due?'
AI checks the schedule, confirms it's been 6 months, books the cleaning right then.
Insurance question on a busy Monday
AI answers common in-network questions from your knowledge base, escalates anything specific to your office manager.
Common questions
Dental & Medical owners ask us this.
Is this HIPAA / PHIPA compliant?+
Yes. We use HIPAA-compliant infrastructure and sign BAAs. Conversations are encrypted, transcripts stored on compliant servers.
Can it integrate with Dentrix, Open Dental, Eaglesoft?+
Yes. We integrate with the major dental and EMR systems so bookings flow into your existing schedule.
Will it handle insurance verification?+
It captures insurance details and flags anything that needs human verification. We don't make coverage decisions — that stays with your team.
What about emergency calls?+
Trained to recognize urgent dental and medical situations and route immediately to your emergency line with full context.
All services
See the full Teng Media stack — receptionist, text bot, websites, automation.
Ready when you are
Ready to put AI to work in your business?
Book a 15-minute call. We’ll map exactly how AI and automation would slot into your business, where the hours and revenue come from, and what it would cost. No pitch deck, no pressure.